An important part of any restoration and repair for my clients is the follow-up. If you had work on your instrument done in my workshop, I will generally contact you 2 weeks after you picked up your instrument. I have created a form with a few questions that help ascertain whether the repair work is completed to perfection or whether there are issues that require a more detailed review. The form won’t take much of your time, and any unresolved issues are most likely covered by my warranty.
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